CANCELLATION POLICY

Restoration Massage and Bodywork, Inc. is committed to providing our clients with the best possible service. To do so, we ask that you adhere to our cancellation policy.

POLICY DETAILS

We respectfully ask that you provide us with a 24-hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24-hour notice, we often cannot fill that appointment time. This is an inconvenience to your therapist and means our other clients miss the chance to receive the needed services. For this reason, you will be charged 100% of the service.

We reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.

We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, have experienced vomiting or diarrhea, or have been in contact with someone unwell before your appointment, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather, and we ask you to do the same.

CONTACT US

If you have any questions about our cancellation policy, please get in touch with us at:

Restoration Massage and Bodywork Inc.

324 NC-105 EXT, Suite 2

Boone, NC 28607

Phone: (828) 226-5210