LATE ARRIVAL POLICY

Restoration Massage and Bodywork, Inc. is committed to providing our clients with the best possible service. To do so, we ask that you adhere to our late arrival policy for all of your appointments.

POLICY DETAILS

We request that you arrive 5-10 minutes before your appointment to allow time to complete any required paperwork and answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this occurs so we can do our best to accommodate you.

Appointment times are reserved for each client, so oftentimes, we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment start time may result in a loss of time from your massage, so your session ends at the scheduled time. The full price of the service will be charged even when sessions are shortened due to late arrival. In return, we will do our best to be on time, and if we cannot, we will add time to your session to make up for our late arrival or adjust the service charge accordingly.

CONTACT US

If you have any questions about our late arrival policy, please get in touch with us at:

Restoration Massage and Bodywork Inc.

324 NC-105 EXT, Suite 2

Boone, NC 28607

Phone: (828) 226-5210